📋 Booking & Cancellation Policy — Please Read Before Booking

At Swasthya, every booking means a therapist and treatment room are reserved exclusively for you. To ensure the best experience for all our clients, please go through our booking policy carefully before confirming your appointment.

• ⏰ Please Arrive 10 Minutes Early Arriving early ensures you settle in comfortably and receive your full session without rushing.

• Need to Cancel? Plans change — we understand. Please call us at least 2 hours before so we can offer your slot to someone waiting. Last-minute cancellations mean a lost slot for us and others, so a 50% fee applies and must be settled before your next booking.

• ⚠️ Late Arrivals If you are more than 15 minutes late without informing us, your slot will be cancelled. A 50% fee will apply and must be settled before booking your next appointment at Swasthya.

• 👥 Group Bookings If fewer guests arrive than booked, a 50% fee applies per absent person as their slot was held exclusively for them.

• 📵 No Arrival & No Response If you do not arrive and cannot be reached, a 50% fee will apply. Future bookings will only be considered once settled — and at our discretion.

• 🔁 Repeated Cancellations To be fair to all, clients with a repeated pattern of last-minute cancellations or non-attendance will regretfully not be considered for future bookings.

💛 Genuine Emergencies Please call us as early as possible — we will always do our best to help.

We deeply value the time of every client and our team. Thank you for your understanding and cooperation.

📞 Cancel or reschedule — at least 2 hours before: 8606000026